Terms of Use


We hope you enjoy using (‘Software’). To do so, you’ll need to read and accept these terms and conditions before installing, updating, and using our Software. These Terms of Use have last changed 3rd of September 2021 and replace all previous versions of Terms of Use.




For the purposes of these terms, ‘we’ are GoodLife Technology Oy, a company registered in Finland. Our full details are set out below in ‘About Us’.
We recommend that you (‘User,’ ‘you’) carefully read and accept these Terms of Use. You should also print or save these Terms of Use. The ‘Subscription owner’ of the service is either you or the organization who gave access to this Software, and with ‘Subscription’, we refer to license to use the selected version of our Software.




These Terms of Use apply to the Software, its content, and other services that we may provide through the Software, as well as any future updates to the Software and its extensions (collectively, our Software).

We may also update the terms of use. There may be other conditions in the Software updates that need your attention, which we will always tell you separately.

Privacy practices are a crucial part of our Software and, therefore, a vital part of the Agreement with us. Consequently, we recommend that you read them carefully so that you can accept them.




If you accept them, these terms create a legally binding agreement between you and us. We’ll grant you a non-transferable, non-exclusive license to use our Software on your devices (please note that there may be restrictions on features or the number of devices on which you can use our Software).

Accepting means that:

  • You have the right to use the Software, but you do not own it, its contents, or its services.

  • Without a separate agreement, you can’t transfer this Agreement to another person (e.g., by selling or giving your license to them, or allowing them to abuse your license key, or share license to be used outside of the Subscription organization).

  • We may give the same or other permissions to other users.

Importantly by accepting these terms, you are also telling us you have the device owners and Subscription owner permission to install and use our Software on your device. Suppose that the owner is you, great. However, if it is not, please check with both the device and Subscription owner as there may be charges involved for the use of some of the content and services.

Unfortunately, if you do not agree to the Terms of Use of the Software, we are sorry you won’t be able to use or install our Software. By installing or using our Software you acknowledge, accept and obey the current Terms of Use.



Our Software may have license fees that the Subscription owner must pay. The Subscription owner agreed to these costs upon or during the Subscription purchase. The cost of the Software may change, and the new prices will take effect with the next billing cycle or Subscription renewal.

The Subscription is valid and renewed until canceled or terminated. Canceled and manually renewed subscriptions are valid until the end of the current payment cycle. Changes to the Subscription should be done by the Subscription owner or his or her representative. Cancellation should be made well before the end of the payment cycle using the Subscription management portal.

You are responsible for all possible costs of downloading or using the app (such as video service, internet, or mobile data costs).


The primary purpose of the Software is to compile a unified video image that combines the media content you choose with the cameras you desire. In addition, software features may allow you to record or otherwise take advantage of the video feed and content sharing.

We do not see, hear, collect or store video or audio transmitted or received through the Software. Only you and other meeting attendees can see and hear the content you’ve presented. However, you must still comply with the terms and conditions of use related to the content and service.


We collect anonymous information about how the Software, its features, and its services are used. We use the information to improve the quality of our service and to monitor the Subscription licenses.

We collect information when:

  • You install and use the Software to ensure the validity of the license and to statistics usage.

  • When an error occurs, or Software suddenly stops, to help us determine the cause of the error.

  • When giving feedback on Software usage

Please note we reserve the right to access and disclose individually identifiable information to comply with any applicable laws and lawful government requests, to operate our systems properly, to protect both ourselves and our users, and where we are approached by a potential buyer of our business or assets, or in relation to any joint venture or business arrangement.

We want you to know that according to the European Union General Data Protection Regulations (GDPR), you have a full right to view and delete all the personal data collected from you.


This Software belongs to us, and we or our licensors own all intellectual property rights in it, and the content and services available through it (such as documents, text, photos, videos, and code) unless otherwise stated.

We reserve all our and our licensors’ rights in relation to it, and we may transfer our rights and obligations to anyone without your permission.

By using our Software you agree not to: use it in any unlawful manner, or for any fraudulent or illegal purpose; hack it or insert malicious code, viruses or data into it; infringe our or our licensors’ intellectual property rights; transmit defamatory, offensive or objectionable content through it, or use it in a way that could damage, disable, impair or compromise our or a third party’s systems; harvest data or information from it; copy it, except where such copying is incidental to the normal use of it; sell, rent, lease, sub-license, loan, translate, merge, adapt, vary or modify any part of it; make alterations or modifications to it (or any part of it), or allow any part of it to become combined with or incorporated into any other program, Software or website; disassemble, decompile, reverse-engineer or create derivative works based on the whole or any part of it, or attempt to do any such thing; or provide or otherwise make it available in whole or in part in any form without our consent.

You agree to use the Software only as permitted by its licenses and Subscription owner, even if license limitations are temporarily unavailable for technical or other reasons.

You must also comply with any technology control or export laws and regulations that apply to the devices you use to access this Software.


We improve our service and Software all the time, so we release updates to the Software either through our servers or through the distribution channel you use. Updates can mean changes in graphics, images, or other content, corrections, improvements in functionality, changes in use, and changes in costs. 
Please note that a situation may arise where you cannot use the Software until you have downloaded the latest update. It is also possible that after updating the Software, you will need to update a third-party product or service for our Software to function correctly. It is also possible that over time we will update the configuration of supported hardware, allowing the Software to run on a limited basis or even stop working on outdated devices.


You can use our Software with third-party systems, like video meeting platforms or content management tools.

We don’t control them, we’re not responsible for them, and we don’t endorse them, their content, terms, or privacy policies. You’ll be liable for any use you make of them (including the purchase of any products or services from them).

Third parties may even change their service at any time so that the compatibility of our Software changes. We try to anticipate, prevent and fix these unexpected situations, but it is not always possible to restore compatibility. It can take a long time, or it may require a change to a third-party service.


Due to the nature of the Internet and technology, we can’t promise that the use of our Software will be uninterrupted, error-free, or meet your expectations. We’re not obliged to fix or support it, and we’re not responsible for any loss, injury, or damage that you may suffer if it is not available.


We may suspend the use of our Software from you if your Subscription expires, or if you fail to use our Software in the way it was intended, you fail to install the latest update, you use it in ways that aren’t compliant with these terms, or you use it in such a way as to breach any law or regulation or if our Software is shutdown temporary or permanently. In addition, the Subscription owner may also suspend your usage.

Remember, if you present any content or materials (such as photos or videos) using our Software, you agree that that material will not: be defamatory, obscene, fraudulent, deceptive, offensive, libelous, invasive, harmful, threatening, inflammatory, or likely to upset, harass, embarrass, alarm or annoy anyone; promote discrimination; disclose any personal data of any person; infringe any intellectual property right; breach any legal or contractual duty; be in contempt of court; or, advocate, promote, incite any third party to commit, or assist, any unlawful or criminal act (including sending of spam or other unsolicited messaging).

If we stop or suspend your use of our Software, we’ll tell you, and you must immediately stop using it and uninstall it from your device. You’ll lose any benefits, privileges, or items obtained or purchased through your user account, and any personal data about you stored in the Software will also be deleted. We will not offer you compensation for any losses or unused items when we stop or suspend your use of our Software.

The same applies where you choose to stop using our Software. If you wish to end your use of our Software, please follow these instructions.


You acknowledge that by installing this Software with your license key, you and others who are using this Software on the same computer must accept these Terms of Usage.

You must follow instructions that you’ve been given (or we give you) about how to protect your computer from unauthorized access. In addition, having installed our Software, you must not write down your license key in a recognizable way or let anyone else outside your intended Subscription organization know them or use them.

Adding a Software installation into a Subscription is managed with a subscription-specific license key, and it is your responsibility to use and store it safely. Please note that by distributing your license key to others to be used, you agree that you may be charged additional fees related to your Subscription to the Software. These installations are counted as part of the installation volume and usage consumption of your Subscription.

You must let us know if you notice any errors in your account or suspect that your license key or other credentials are lost, stolen, or damaged (or you suspect someone may have discovered it and maybe misusing it).


The treatment of medical conditions and the provision of all licensed services belong to a trained professional who has received the proper training and owns the necessary permits to act as such. Therefore, the Software is not a medical device, and we are not responsible for the suitability of the Software for medical, licensed, or other activities requiring professional responsibility.

You accept that we cannot be liable for any losses, damages, or liabilities arising from:

  • Due to events that we have no control over (such as problems or interruptions on your network operator’s network)


  • Problems with third-party applications or

  • If you cannot interpret or follow instructions, advice, or documentation related to the Software or its contents or

  • Changes of any current or upcoming feature of our Software

Our Software is provided “as is” and we have no liability for any failures, losses, or damage caused by errors or omissions in any information, instructions, or code used by our Software or in connection with your use of it. We cannot accept any responsibility for any failures, loss, or damage resulting from your use of it except as set out below. We are also not responsible for the Internet or mobile phone connection you use.

You agree to comply with all local, regional, and national laws and regulations regarding your use of the Software. All promises, proposals, circumstances, and other conditions implicit in legislation are outside our Agreement.

Nothing in these terms limits or excludes our liability for death or personal injury resulting from our negligence, fraud, or any other liability that cannot be excluded or limited by Finnish law or affects any rights that you may have as a consumer.

Except as set out in the paragraph above, under no circumstances will we (or our employees, agents, and sub-contractors) be liable to you for any costs, damages, claims, actual or alleged indirect loss, or consequential loss however arising suffered by you as a result of using our Software, including, but not limited to, loss of profits, loss or corruption of data, savings, business or opportunity, reputation or any other sort of economic loss.

Our maximum aggregate liability in contract, tort, or otherwise (including any liability for any negligent act or omission) arising out of or in connection with the performance of our obligations under these terms in respect of any one or more incidents or occurrences shall be limited to EUR 100.


We may change these terms from time to time, so please check the [legal information] section of our Software regularly for the latest version.

We’ll try to notify you in advance where there are any significant changes and may, in some instances, require you to read and accept any changes before continuing to use our Software.


We are GoodLife Technology Oy, a company registered in Finland with company registration number 2536679-7. Our office is Juha Vainion katu 2, 48100 Kotka, Finland. You can contact us at [email protected].

When contacting us, we strongly recommend that you do not email us confidential or personal information. However, if you do, it is at your own risk.


Finnish law will apply to all disputes, and the interpretation of these terms and Finnish courts will have exclusive jurisdiction.

Any disputes arising from the Terms of Use and the use of our Software shall be resolved by negotiation between the parties. If the parties cannot reach an agreement, the dispute will be resolved in the District Court of Helsinki.


In this service, we use technologies made by the following companies:

  • Microsoft Corporation

  • THL A29 Limited, a Tencent company, and Milo Yip: RapidJSO