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Privacy Policy

Please note: English translations are provided as an aid only. In case of discrepancies the Finnish version is legally binding.

PRIVACY POLICY

Following the Personal Data Act (523/99) 10 §

Controller
GoodLife Technology Oy
Business ID: 2536679-7
Juha Vainion katu 2
48100 Kotka

Contact person

Janne Niittymäki
email: [email protected]

Name of registry
GoodLife Technology Ltd Customer register.

Purpose of personal data processing
Personal data is processed to fulfill the obligations defined by law, contract, or authority. GoodLife Technology is also processing data to manage and analyze customer relationships and other relevant connections, providing services, developing and planning business operations.

GoodLife can use Customer register in connection with invoicing, service improvement, usage statistics, and customer support.

Data to be registered
Customer register may contain the following data about the registered person:

First and last names
Contact information (postal address, phone number, email, social media tags)
Company and position
Company ID and address information
Communication history and quotes
Direct marketing permits and prohibitions
Participation in events and reactions to marketing efforts

We may also collect the following information about customers who have purchased the product or the service or are experimenting with the service

Orders and contracts
Billing details
Customer and order numbers
Contact persons and their roles

In addition to the above, we may collect the following data observed on the use of services

Identifiers of hardware used for our services
Information related to the billing
Information on the use of service features
Possible support requests and related information

Regular data sources in the customer register

The register is compiled from information received from customers themselves, information collected in connection with the use of GoodLife’s products or services, messages sent via web forms, email, telephone, social media services, contracts, customer meetings, and other situations in which the customer discloses their data.

Interfaces with other registers

Customer register data is combined with third-party registers only if it is necessary for the service provided. The connection of records may arise, for example, in connection with third-party payment services. You can find the descriptions of such registers at the end of this document.

Data transfers

The data in the register may be transferred outside the EU or EEA for processing to carry out the purpose of the register, in which case the controller complies with his legal obligations to ensure the level of data protection. The controller does not disclose site behavior data to third parties.

Information may be disclosed following the requirements of the competent authorities or other entities based on existing legislation.

Information may be disclosed to buyers in connection with mergers and acquisitions if GoodLife Technology Oy sells or otherwise arranges its business operations.

Right of access and correction of personal data

Under Section 26 of the Personal Data Act, the data subject has the right to check what personal data is stored in the Customer register. The inspection request must be made in writing and signed by the person mentioned earlier responsible for register matters. Processing a single inspection request per year is free of charge for the data subject.

In addition, under Section 29 of the Personal Data Act, the data subject has the right to demand that incorrect data in the register be corrected. The request for correction of the data shall identify the error to be updated and indicate the corrected data. A written request for correction must be sent to the person responsible for register matters mentioned above.

The controller will reply to the customer within the time limit set in the EU’s General Data Protection Regulation (usually within one month).

Other rights related to the processing of personal data

A person in the register has the right to request the deletion of personal data concerning them from the register (the “right to be forgotten”). Data subjects also have other rights under the EU’s General Data Protection Regulation, such as restricting the processing of personal data in certain situations. Requests must be sent in writing to the controller. If necessary, the controller may ask the applicant to prove their identity.

How long is user data stored?

We store users’ Customer Data only for as long as it is needed for the purpose for which it was collected or for the maximum period permitted by law. The length of the retention period for customer data, therefore, varies depending on the data. We may retain your data even if your contractual relationship with us has ended, but only for as long as we have a reason to do so.

Principles of registry security

Care is taken in the register processing, and the data processed through information systems are appropriately protected. When stored on Internet servers, the physical and digital security of their hardware is properly ensured. The controller ensures that stored data, server access rights, and other critical data to protect personal data are handled confidentially and only available to the employees who need them.

Automated data collection

GoodLife Technology Oy uses commonly used digital marketing methods and tools to collect information about your movement on our Web pages and communications. This information is collected to improve the usability and content of our sites, target advertising, and marketing, and identify visitor interests. The primary way to collect data is through cookies (see below) and cannot be linked to a person.

Cookies are small text files containing a string that allows the browser to be uniquely identified. They are sent to your computer by a site or a third party. Laws govern the use of cookies, such as Section 205 of the Information Society Code, according to which cookies, the storage of website usage data, and their purpose of use must be clearly and comprehensively reported to the website’s user.

Most browsers are configured to accept cookies. However, you can change your browser settings so that your browser refuses to accept or notify you of third-party cookies. For more information about cookies and how they work, see www.allaboutcookies.org.

Pixel tags are invisible picture elements used in email messages to indicate how a message is opened and how many you open. With the help of the data, we measure the effectiveness of communication. The easiest way to deny using a tracking pixel is to leave messages unopened. The latest email apps may also have a feature through which messages can be opened without external content. This prevents pixels from being exploited but also images from appearing.

For Google tools used by GoodLife Technology Oy on its website, you can prevent Google from collecting and processing the data produced by the Google cookie by downloading and installing the Google Analytics Opt-out Browser add-on in your browser. This add-on is available at https://tools.google.com/dlpage/gaoptout.

Learn more about Google Analytics tracking on Google’s privacy page.

Changes to the Privacy policy

GoodLife Technology Oy continuously develops its business and therefore reserves the right to amend this Privacy Policy by notifying it in the services. The changes may also be based on changes in legislation.

If we make significant changes to Privacy Policy, we may also notify you in other ways before the changes take effect.

If we make changes to the Privacy Policy, we will publish the amended notice and the change date. We encourage you to read the statement regularly.

This Privacy Statement was last updated on July 8, 2021.

Other registers and privacy policies related to the GoodLife Customer register
Payment services: 2Checkout, https://www.2checkout.com/legal/privacy/